The Right Way to Deliver Bad News to You

The Right Way to Deliver Bad News to Your Team – “Because I am better than the rest of you, this is your problem. Good luck.” Would that message inspire you? Would you trust an organization to navigate successfully the next challenge if this were the message it offered in response to today’s crisis? Of course not. Yet, this is exactly the message most leaders communicate when facing bad news, like the departure of a critical customer to a competitor or … http://ow.ly/XIqc50fWIUf

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